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Dimplex - Returns Request Form

Please complete the following form if you would like to Request Authorization to Return Products. Please note, fields marked with an asterisk (*) are required in order to submit the form.

GDI Customer Name *

Collection Point / Contact *

Model Number *

Serial Number (Please enter in the free space or provide a photo) *

Serial Number Image

Under 28 days ( If yes no GDI service approval required)

Over 28 days (If yes quote GDI customer service reference number)

Faulty or Good Stock? (Please tick box) *

Faulty	Good Stock
Damaged (Contact Customer Service for Allowance)

Please describe the nature of the fault

Date of Purchase (Please supply proof of Purchase) *

Proof of Purchase

Faulty stock - Please provide proof of purchase(attach copy of customers receipt)

Damaged stock - Please describe the nature of the damage

Good stock - Please advise reason for return of good stock

Please provide Glen Dimplex reference (Delv Doc, Invoice or PO Number) *

Customer reference number or Debit Note number *

Additional information

Additional Documents

Please provide your email address for any further correspondence *

Submit